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Best Western Plus Hotel St. Raphael

4.0 star property
Travelers can warm up by the crackling fire at this Hamburg hotel after exploring the city's historic neighborhoods and waterfront

Choose dates to view prices

Located in Hamburg City Center, Best Western Plus Hotel St. Raphael offers a cozy fireplace and attentive service. Guests can relax on the charming terrace or use the gym, with multilingual staff available to assist throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
The current price is SAR 351
SAR 375 total
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

Down comforters, minibar, in-room safe, desk

Standard Queen Room

  • Sleeps 2

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Free bottled water
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

Comfort Room, 1 Double Bed (Comfort Plus) | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Comfort Plus)

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Bed Suite

Down comforters, minibar, in-room safe, desk

Junior Double Bed Suite

  • Sleeps 2

View all photos for Standard Double Room

Down comforters, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2

View all photos for Comfort Double Room

Down comforters, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Plus Comfort Double Room

Down comforters, minibar, in-room safe, desk

Plus Comfort Double Room

  • Sleeps 2

View all photos for Standard Single Room

Down comforters, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1

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SAR 371 total
includes taxes & fees
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About the neighborhood

Located in Hamburg City Center, a neighborhood in Hamburg, Best Western Plus Hotel St. Raphael is near a metro station. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Hamburg travel guide
Map
Adenauerallee 41, Hamburg, HH, 20097

What's nearby

  • BCW0JF Moenckebergstrasse shopping street in the city centre of Hamburg, Germany, Europe
    Moenckebergstrasse
    10 min walk - 0.9 km
  • Hamburger Kunsthalle
    Hamburger Kunsthalle
    12 min walk - 1.0 km
  • Binnenalster Hamburg
    Jungfernstieg
    19 min walk - 1.7 km
  • Famous Hamburg town hall with dramatic clouds, Germany
    Hamburg City Hall
    4 min drive - 2.0 km
  • Mehr!-Theater am Großmarkt
    16 min walk - 1.4 km

Getting around

  • South Central U-Bahn
    7 min walk
  • Hamburg Central Station
    9 min walk
  • Hamburg Airport (HAM)
    28 min drive

Restaurants

  • Böckmann’s
    1 min walk
  • Öz Urfa Kebap Salonu
    4 min walk
  • Meram Holzkohlegrill
    4 min walk
  • Saray Köz Restaurant
    3 min walk
  • La Famiglia
    3 min walk

About this property

Best Western Plus Hotel St. Raphael

Upscale hotel near Miniatur Wunderland
You can look forward to a terrace, a fireplace in the lobby, and a bar at Best Western Plus Hotel St. Raphael. Free in-room WiFi is available to all guests, along with a gym and conference space.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Bicycle parking, multilingual staff, and luggage storage
  • A 24-hour front desk, a banquet hall, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 118 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 42-inch flat-screen TVs with satellite channels
  • LED light bulbs, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in DEHOGA Umweltcheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Uncovered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Frequently asked questions

Is Best Western Plus Hotel St. Raphael pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Hotel St. Raphael?

As of 8 Rabiʻ I 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel St. Raphael on 29 Rabiʻ I 2026 start from SAR 351, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Best Western Plus Hotel St. Raphael?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hotel St. Raphael?

Check-out is at noon.

Where is Best Western Plus Hotel St. Raphael located?

Located in Hamburg City Center, this hotel is 0.3 mi (0.5 km) from Museum of Arts and Crafts Hamburg and 1.5 mi (2.4 km) from Miniatur Wunderland. Moenckebergstrasse and Markthalle Hamburg are also within 15 minutes. South Central U-Bahn is 7 minutes by foot and Berliner Tor Station is 7 minutes.

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Reviews

Best Western Plus Hotel St. Raphael Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 519 out of 1002 reviews
Rating 8 - Good. 405 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 3 out of 1002 reviews

Reviews

10/10 Excellent

Haydn

Liked: Cleanliness, amenities, property conditions & facilities
our room was very clean, the staff were very helpful, we really enjoyed our stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
The room was quiet, comfy and clean and the staff were very helpful
Stayed 3 nights in Nov 2025

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great as usual
Stayed 2 nights in Oct 2025

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and fiendly hotel, breakfast is fantastic
Stayed 3 nights in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff friendly, location very convenient for train travel
Stayed 1 night in Apr 2025

8/10 Good

Jens Jørgen

Liked: Cleanliness, staff & service, room comfort
Super fitness center
Stayed 2 nights in Dec 2025

10/10 Excellent

Audrone

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean, friendly place
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely clean and large rooms!!
Stayed 4 nights in Oct 2023

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In The Center Of The City

My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and warm. The neighbourhood has a few characters, best to avoid, as the area absorbs people from all over the world and adjusts accordingly.
Stayed 1 night in Oct 2025

8/10 Good

melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good
Stayed 1 night in May 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Stayed 6 nights in Feb 2024

10/10 Excellent

Lene Østerby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking. Fantastic breakfast Costa bar
Stayed 3 nights in Dec 2024

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 10 minutes walk from the central railway station along the road that passes outside the main entrance. My room was very spacious and overlooked a side street so was incredibly quiet for a location so close to the train station. The breakfast was well stocked and offered a good choice for all diets. I would happily stay there again.
Stayed 2 nights in Mar 2025

8/10 Good

Niels Wann

Liked: Cleanliness, property conditions & facilities, room comfort

Always a good experience

Hotel St. Raphael, is alway great Comfortable beds, fantastic breakfast This time we were not allowed to choose the table ourselves, i like to do that?
Stayed 1 night in Apr 2025

10/10 Excellent

Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Stayed 6 nights in Aug 2024

10/10 Excellent

Allan Øder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good and clean rooms, good breakfast and friendly staff. There are some homeless and drug dealers i the neighborhoods, however you can avoid these areas if you are uncomfortable with this. We had no problems.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for Hamburg

Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation.
Stayed 2 nights in Mar 2024

6/10 Okay

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park was too small. Lots of homeless people in the area. Other than that good hotel.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and good location. .

Comfortable hotel near main train station. It is a bit noisy as sime of the trains run undergrounfmd quite close to the horel. Staff were all friendly and helpful. The only thing we found unhelpful was that there was a set of stairs that you had to carry your luggage up right after you came through the front door.
Stayed 2 nights in Sep 2023

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practically situated

Good stay - hotel is very well situated between 2 Underground stops which get you directly into city centre, exhibition centre Messehalle and the airport! My room was big and comfortable. Only downside is that at breakfast two days running it felt that they did not replace the cooked food quick enough as I could not get my selection of scrambled eggs.
Stayed 3 nights in Sep 2024