Find hotels near Halton Castle, Runcorn from SAR 199

"The most immaculately clean dog friendly hotel room I have ever visited. Absolute bonus having the complimentary spa use, the pool was lovely and warm and the jacuzzi was a dream. The food from the bar was delicious with many gluten free options. Tasha served us our food and she was a star so helpful and friendly. The only suggestion I could give to improve is modernising the hallways a little and improving the appearance of the room windows from the outside as they looked a little underwhelming on first arrival, however these are just superficial things as they were perfectly clean and everywhere else looked beautiful!"

"The food was awful!.. and very over priced. Would not stay there again. Hotel very very overpriced!. "

"The room was clean, the Staff were very polite and friendly. Has great transport link, Airport,train station and bus routes"

"We arrived late in the evening and the welcome was a little underwhelming (must have been a long day). The only slight issues with the room were a downlighter hanging from the ceiling and the plug not sealing the bath properly, so we were time limited in the bath before all the water escaped! These were minor issues and not deemed worthy of reporting. Room cleanliness and comfort was very good and slept well. Day 1 breakfast was a bit of a let down, in as much as mugs supplied were all dirty and when we selected plates for the buffet, the first 6 were also dirty. The staff on that day were behaving like school kids and clearly waiting to go home! I did mention the cleanliness as I left. Breakfast day 2 was like we'd walked into a different restaurant. Much more professional and clean cups! Our final advice we gave them on food (we both work in catering) was that they didn’t have any clear allergy information displayed for breakfast. As it is a buffet there are no menus and we were not asked about allergies. During our stay, I managed to lose my room key. I was anticipating an ordeal over it, but quite the opposite. We were assisted by a very friendly gentleman on reception. Also on checkout we were greeted in a very warm welcoming manor. Would have been nice to have had that on arrival! All in all. A good stay. Nothing in life is perfect and despite those few issues, we would happily stay there again. "

"Arrived to food in the fridge, scraps in the sink and a dirty bathroom. No hand towels or soap, and the beds looked slept in. There was a phone charger plugged in at the sofa. Looks like someone is living there. The landlord refunded in full, seems their cleaner may have misled them so not necessarily their fault but wouldn't stay again"

"The hotel was ok. The staff were lovely. There was a piece of rubbish under the chair in our room and a sticky coffee cup mark on the unit by the bed and we had to get out key card reset twice as it stopped working. These things wouldn’t put us off from staying there again as the overall experience was ok. "

"Awful rooms which were not clean, breakfast not great. Staff were lovely though. Had 4 nights booked. Checked out after 1 night & got alternative accommodation. "

"Lovely homely cottage, lot of history in it and surrounding village. Park available for dogs and walks down to the lighthouse. Enjoyed the relaxing stay."