Phoenix Hotel

Property class: 3.5

Choose dates to view prices

You can look forward to free continental breakfast, an indoor public bath (no minerals), and laundry facilities at Phoenix Hotel. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. For some rest and relaxation, visit the sauna. The on-site restaurant, Mimi's Restaurant & Bar, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Single Room

A hotel room with a bed, a television, a small refrigerator, and a sliding door closet.

Superior Single Room

  • Sleeps 1
  • 1 Twin Futon

View all photos for Deluxe Twin Room

A hotel room with two beds, a wooden ceiling, a window with a view, a small table, and a door.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Futons

View all photos for Deluxe Twin Room (Triple Room)

A hotel room with two beds, a wooden ceiling, a window with a view, a small table, and a door.

Deluxe Twin Room (Triple Room)

  • Sleeps 2
  • 2 Twin Futons

View all photos for Room (Western-Japanese Room)

A traditional Japanese-style bedroom with a bed, a desk, and a TV.

Room (Western-Japanese Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Hokujo, a neighborhood in Hakuba, Phoenix Hotel is near a train station and in the mountains. Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Take in the nearby slopes with snowboarding and skiing lessons, or check out other outdoor activities such as snowshoeing and snow tubing. Visit our Hakuba travel guide
Map
4690-2 Hokujo, Hakuba, Nagano, 399-9301

What's nearby

  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    1 min walk - 0.0 km
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    7 min walk - 0.7 km
  • Happo Information Center
    10 min walk - 0.9 km
  • Happo-one Adam Gondola
    11 min walk - 0.9 km
  • Happo One Sakka Ski Lift
    16 min walk - 1.4 km

Getting around

  • Hakuba Station
    6 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    90 min drive

Restaurants

  • レストラン沙羅
    5 min walk
  • 八方飯店 - Happo Hanten
    9 min walk
  • Cru Cafe
    9 min walk
  • 白馬八方 おひょっくり 八方本店
    8 min walk
  • Olion Sushi
    8 min walk

About this property

Phoenix Hotel

  • Hotel near Hakuba Happo-One Ski Area
  • Take advantage of free continental breakfast, an indoor public bath (no minerals), and laundry facilities at Phoenix Hotel. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. For some rest and relaxation, visit the sauna. The on-site restaurant, Mimi's Restaurant & Bar, offers breakfast, dinner, and kids' meals. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • A free bus station shuttle, bicycle tour information, and snow sports gear
    • Games, multilingual staff, and smoke-free premises
  • Room features
  • All guestrooms at Phoenix Hotel offer comforts such as bathrobes, in addition to amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Toilets with electronic bidets, free toiletries, and hair dryers
    • Wardrobes/closets, refrigerators, and cribs/infant beds

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Frequently asked questions

Is Phoenix Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Phoenix Hotel?

Check-in begins at 4 PM.

What time is check-out at Phoenix Hotel?

Check-out is at 10 AM.

Where is Phoenix Hotel located?

Located near the slopes, this Hokujo hotel is in the mountains, within a 10-minute walk of Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area, and close to winter sports such as skiing lessons and snow tubing. Happo-one Adam Gondola and Happo One Sakka Ski Lift are also within 15 minutes.

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Reviews

Phoenix Hotel Reviews

9.8

Exceptional

10

Cleanliness

6.0

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport options were amazing and the Phoenix van drivers were great at getting us to/from the other Hakuba Hospitality Group restaurants and to/from the ski fields. Taxi service in Hakuba is spotty at best, so the vans are a life saver.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Phoenix. Not only was the staff was very friendly and accommodating, but they spoke English. It's not too far of a walk to good food and they offered shuttles to the ski park, even after i missed the pick up time. My room was very clean. The ski locker was very convenient and nothing got stolen. The onsen was great and the restaurant had the best steak I've ever had in my life. Thank you Phoenix staff for the great stay. I would definitely stay there again.
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service Staff happy to help with all requests
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Very friendly and accommodating staff. Good amenities and comfy futons (we had the superior triple room). Mimi’s restaurant is amazing. The in-house Onsen is great as well - definitely give that a go!
Stayed 8 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and close to the snow

Had a great week here at the Phoenix hotel in hakuba. Staff very friendly and Is managed by an Australian couple The hotel restaurant is very good. Worth trying the bear, wild boar and venison pie!!
Stayed 7 nights in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room. Hotel staff offered to pick us up and drop us off at the bus terminal when we arrived/departed. They also have a shuttle to the ski slopes each morning. Breakfast included is very good. Restaurant looks very nice for dinner also, but they were booked out during our stay (you'll have to book ahead if you want to eat there). Hotel also has an onsen which is great for relaxing after skiing. Location is a bit far from the main areas for dinner, so if you are looking to go out in the evening then you will have to time it with the local shuttle bus which has a stop at the next hotel (less than five minutes walk away).
Stayed 4 nights in Dec 2017