Root hakone provides a peaceful retreat in Hakone where guests stay connected with free in-room WiFi. After a day of exploration, visitors can relax with a refreshing drink at the bar or borrow bicycles to discover the beautiful scenery around the area.
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 3:00 PM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Uncovered self parking fee: JPY 500 per day (in/out privileges)
Nearby parking fee: JPY 500 per day (1148 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is root hakone pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at root hakone?
As of 20 Jumada I 2026, prices found for a 1-night stay for 2 adults at root hakone on 1 Jumada II 2026 start from SAR 199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for JPY 500 per day.
What time is check-in at root hakone?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at root hakone?
Check-out is at 10:00 AM.
Where is root hakone located?
Located in Sengokuhara, this guesthouse is within 1 mi (2 km) of Sengokuhara Onsen, Lalique Museum Hakone, and Kintoki Shrine. Hakone Venetian Glass Museum and Sengokuhara Susuki Prairie are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.0
Amenities
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 10 out of 22 reviews
10 - Excellent
10
Rating 8 - Good. 5 out of 22 reviews
8 - Good
5
Rating 6 - Okay. 3 out of 22 reviews
6 - Okay
3
Rating 4 - Poor. 2 out of 22 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 22 reviews
2 - Terrible
2
Reviews
Verified
8/10 Good
Grace
1 April 2025
Overall the place was quite clean but could do with a good dusting and robot vacuum on the tatami.
Very quiet. Bathrooms and showers clean. Rooms cozy.
Despite the beautiful location of the hotel, the staff and facilities were unfortunately very uninviting. No amenities were given and everything had to be bought at an extra cost. Additionally the hotel bar did not have change so you had to pay with the exact amount if you wanted to get a drink. Finally, the room itself was decent, felt clean but unfortunately the futons were extremely uncomfortable (and I sleep on Japanese futon very often). Don't count out hakone from your trip but I would recommend looking elsewhere if you plan on staying.
The futon’s aren’t very thick so it can be a bit uncomfortable if you’re a side sleeper. Other than that our stay was great. The owner, Yudai, is incredible and has an excellent sense of hospitality. When I come to Hakone again this place will be at the top of my list.