Find all hotels by Independent in Ha Tien

"Service is great, staffs are friendly, room is clean ."

"More like a 4 than a 5 star hotel. Staff were professional. They seemed to take safety seriously with lifeguards in the pool and beach. Located on a nice part of the beach. There weren't enough sun loungers, but they probably cant add more due to limited space. Most sun loungers were "reserved" by guests with towels before 8am and sometimes the reservers wont be seen anywhere near the lounger for hours. Breakfast had a good variety and no long queues for most items, but the hygiene standards weren't great - food was fresh, just that the way food was displayed and accessed wasn't the best. For example, they have this huge tub of ice that keeps getting refilled, but u can see the melted ice at the bottom of the bucket had probably been there for a couple of hours and contained debris. An ice machine would have been better. The fruits were also just left in the open and probably should have been covered/ in refrigerated section and split into individual portions (pretty sure I got a tummy bug from here). Some amenities were dated/broken -e.g. ping ping rackets and table football. For a hotel this size, I think there should be more sport/fun ammenities, e.g. there was only one ping pong table, always with a long queue. Good location - nearby restaurants/ mini-marts, quick taxi ride to sunset town. The rooms were also a good size and well maintained. For quality, the price seemed fair, and if the hotel can address the above issues, it'd be a really great stay. "

"It’s a old villa but clean. Breakfast was ok. The service was bad. We had to wait long for the buggy pick up while the hotel itself is not really that big, I think it’s because there was only 1 driver. The staff were quite impatient, very rude. This is the second hotel we stayed during our trip; we chose both villas; so it’s easy to compare our experiences. We stayed here for 3 nights after Xmas, I don’t recommend this hotel. We only chose it because short of availability during high season."

"Wonderful place, beautiful, quiet and clean everywhere. Amazingly nice pool area. Great breakfast choice."

"Spa was very good, staff very friendly. Amazing hotel "

"The room was beautiful and spacious and lovely outlook. If you want a peaceful place to stay 20-30 min taxi ride from main areas, the accomodation is good, but there is literally nothing around so you are kind of stuck there or hire a scooter or driver. We originally booked for 7 nights but left after 5 nights as just too quiet, the owner refunded some of the cost which was very nice as non- refundable and we chose to move. The improvements we would suggest would be to keep the cats and dogs away from the main eating area. Dogs kind of lazed about and did not bother people, but the cats and kittens meow constantly when you are eating and some guests feed them encouraging. I am not a cat fan and having them constantly around my ankles was not pleasant. The other improvement is to serve cocktails in the pool from lunch through to diner. The staff are there as restaurant open from about 11am through to end of dinner, but several times when we asked for a drink we were told no cocktails until dinner! "

"There are two things we particularly like about this resort. First, there are two swimming pools, which give guests good options for relaxing. We especially enjoyed the villa section, with its small tree-lined paths where we took a walk every day. The breakfast offers a good variety, and the seating area provides plenty of comfortable options. We dined at the seafood restaurant three times and really enjoyed it. The staff are very friendly and helpful throughout the resort. If we come back next time, we will probably book a bigger room. One thing that could be improved is the Wi-Fi, as it was quite slow in our room and in the dining area."

"Great"

"The staff, specially Art from guest relations who ensured my stay was as comfortable as possible, making it memorable and stress free, informing me of all that was going on, changing and booking my day needs and desires. Small issues with the room but promptly fixed. Although the beds are spacious and somewhat comfortable, personally I’d rather have a mattress with memory foam topper, as opposed to a cotton/polyester one as this provides little support. But no option for that, a small improvement there maybe required for people who have memory foam mattresses at home and were on a long stay like myself. Facilities are well looked after and clean, beach is lovely specially if you’re on the end of it, free from all the other people on the beach. Privacy is important on all my stays so I didn’t feel like this was an issue. Breakfast buffet was very good and catered for all cultures! Overall a very pleasant 8 days, a small improvement on the bed would take it to the next level for me, but would return and recommend!"