Find hotels near Guinness World Records Museum, Gatlinburg from SAR 273

"Mattress definitely needed replaced, very hard and uncomfortable. Hated that you have to pay for parking, $16 a day is ridiculous. Got the room with the jacuzzi but it wasn't big enough for 2 people. "

"Beautiful views, trolly from main entrance to downtown areas. "

"Pool area smelt strong of mildew to the point we didnt use it and that was one of the reasons we stayed here hotel is showing age and could use updating beds were comfortable and eveything was clean enough for me the mildew smell was the worst"

"Indoor pool was not heated and was very cold. Was told only 1 car per room. The sold out and allowed multiple cars per room also had sign that said no trailers and there were several in parking lot. Union check in was told they have a very strict parking policy and would tow if not followed. There was no parking Saturday night tried calling front could not get an answer tried at least 4 times. Parked along edge that had steep embankment beside it and 2 other cars . Walked to front desk and was told I needed to move to overflow lot up road. Asked why there was not room to park and why I should have to walk in the dark back to hotel. Was told by clerk they were sold out and multiple rooms had 2-3 cars per room. Asked if it was one car per room why were the extra cars per room permitted to park. He said they could park where they want. Explain where I was parked and he said I needed to move or be towed. Went to over flow and there was no parking. It was gravel lot and no definite parking spots. Cars and trucks just randomly parked and no room between any of them for a large SUV. Went back to room called the front desk and told them there was no room in the overflow I was parked on the edge next to embankment. There were non handicapped cars in handicapped spots. Cars parked blocking side walks on side walks. It was a disaster. Front desk clerk was very rude and offered no assistance. "

"Excelente room and breakfast "

"I booked this hotel specifically becauase it had a wheelchair accessible room. I called 2 days before check-in to confirm we for sure would have that specific type of room. They confirmed we did. I even did the pre-check in and made note that we needed a handicap room. They end up giving it away anyway. After driving nearly 8 hours, we arrived right at check-in time too. The person checking me in ended up laughing and giggling about it to whoever she was talking to on the phone and her fellow staff members. I was livid, but respectful expressing all that I went through to ensure I had this kind of room. When another staff member walked in she even said, "Welcome to Hell!". While waiting there for them to hopefully rectify the situation, other customers were complaining that they did not get the room they paid for. One woman waited 30 minutes just to get a 2nd room key. We ended up taking a room they had available, but was not wheelchair accessible. That meant no bathroom accessiblity. On another note, the breakfast area had only 3 tables, not enough parking for everyone, cracked walls, ceilings, stained carpet, stained tub and very noisy. I would not recommend this place to anyone. "

"We had a fantastic stay! The hotel provides a great breakfast each morning, free parking, and nice pools for relaxing. The location is unbeatable — it’s within walking distance to all the main attractions, literally just a few steps from Anakeesta and Ripley’s Aquarium. The bus stop is also right in front of the hotel, which made getting around super convenient. Highly recommend for anyone visiting the area!"

"Best hotel location to be in Gatlinburg. Walking distance to the parkway, right next to Ripley's aquarium. The staff were super friendly and very helpful. Our room was big, clean, and the beds were very comfortable. The pillows and comforters were clean and smells great. We had a wonderful stay and would definitely plan on staying here again on our next visit. "

"This is my favorite motel in gatlinburg. Its not expensive, the location is perfect. Cleanliness is not an A+, but its not gross. For the money, the location and the atmosphere its definitely worth it. "