"Once i'd read and checked the local area the check-in was fine. Flat is nice, maybe more spacious than it looks. Well stocked kitchen with cooked, air fryer, kettle, coffee maker etc. Also had coffee pods, tea, sugar and dried milk. Nice TV. Well stocked bathroom. All in all, a good flat. Decent location too. Enjoyed it - much better than hotels"

"Ok"

"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...