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Balcones del lago

2.0 star property
Lake Guatapé's majestic views create a perfect backdrop for morning meals featuring local cuisine and planning adventures in Colombia's scenic countryside

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Balcones del Lago offers travelers spectacular Lake Guatapé views. Guests enjoy authentic local cuisine for breakfast, in-room WiFi, and can arrange tours to nearby attractions like the iconic Rock of Guatapé through the helpful ticket assistance service.

Popular amenities

  • Free WiFi
  • Breakfast available

About this property

Balcones del lago

  • Property highlights
  • Balcones del lago provides everything you need. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), smoke-free premises, and tour/ticket assistance
  • Room features
  • All guestrooms at Balcones del lago offer amenities such as free WiFi.
  • Extra conveniences in all rooms include:
  • TVs with cable channels

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The price is SAR 303
SAR 303 total
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 21 2026 to January 20 2028 (dates subject to change).

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately COP 10000 for adults and COP 10000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Balcones del lago pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Balcones del lago?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Balcones del lago?

Check-out is at noon.

Where is Balcones del lago located?

Situated in Guatapé, this hotel is steps from Calle del Recuerdo and Plazoleta de los zocalos. Peñol-Guatapé Reservoir and Parque Comfama are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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