Top Steigenberger in Groß Kienitz from SAR 549

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Our top choices for Groß Kienitz Steigenberger

Steigenberger Airport Hotel Berlin

Schoenefeld

Kimberly

SAR 554 total

includes taxes & fees

5 Jul - 6 Jul

Steigenberger Hotel Am Kanzleramt

Mitte

Christopher

SAR 549 total

includes taxes & fees

21 Jun - 22 Jun

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Top Groß Kienitz Hotel Reviews

URBAN LOFT Berlin

10/10 Excellent

"Urban Loft was a great experience. The room was extremely clean and well maintained. Furthermore, the space was large enough for two people with a nice view. The staff could've been more helpful. When we walked in, it was unclear where to check in with no/minimal signage. When we found the staff on the way in, they just pointed us to the iPads, but on the way out, they wanted to press everything on the iPad for us."

Hotel Berlin, Berlin, a member of Radisson Individuals

4/10 Poor

"Air con did not work. Stuck at 27.5c Transferred to another room this was stuck at 24.5c. Open windows but noise from air conditioning units was so loud. Wi fi not working, goes on and off. Call help desk and nobody answers. Disappointed stay this time. And we have stayed here three times in the last year."

Vienna House by Wyndham Andel's Berlin

2/10 Terrible

"Very disappointing customer service experience. I asked for a breakfast sandwich in advance, but it was not available. I then suggested three different alternatives myself, and each one was refused. After that, I was simply told that they would not be helping me further. What made the situation even more frustrating was that the breakfast place opens at 6:30 a.m., and I offered to come downstairs and pick up the breakfast myself. I was specifically trying to save the staff time, since they would not need to deliver anything to my room. We were talking about a simple breakfast box that takes only a couple of minutes to prepare. The response I received from the reception agent was, “Do you know how much they have to do? They cannot spend time on you.” I found that remark incredibly rude and dismissive. Hospitality is about helping guests, and I was making every effort to find a solution that would minimize any inconvenience for the staff. When I expressed my frustration, I later overheard a reception agent complaining about me to a colleague. A few minutes later, that colleague called my room to lecture me. I have never experienced a hotel handling a customer concern this way. I have stayed in five-star hotels in Switzerland and in small family-run Airbnbs in southern Italy, and regardless of the level of luxury, I have never encountered service this poor. The entire interaction felt dismissive, hostile, and unprofessional. I will not be returning ever."

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Our top choices for Groß Kienitz Steigenberger

Steigenberger Airport Hotel Berlin

Steigenberger Hotel Am Kanzleramt

Top Groß Kienitz Hotel Reviews

URBAN LOFT Berlin

Radisson Collection Hotel, Berlin

Park Inn by Radisson Berlin Alexanderplatz

Hilton Berlin

Premier Inn Berlin Alexanderplatz

Hotel Berlin, Berlin, a member of Radisson Individuals

Vienna House by Wyndham Andel's Berlin

Steigenberger Airport Hotel Berlin

Maritim proArte Hotel Berlin

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Find all hotels by Steigenberger in Groß Kienitz from SAR 549

Change your mind

Treat yourself

Be picky

Check prices for these dates

Our top choices for Groß Kienitz Steigenberger

Steigenberger Airport Hotel Berlin

Steigenberger Hotel Am Kanzleramt

Top Groß Kienitz Hotel Reviews

URBAN LOFT Berlin

Explore a world of travel with Expedia

More Accommodation Types in Groß Kienitz

Hotels in Popular Destinations

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