2/10 سيّئ للغاية
hala
٨ أبريل ٢٠٢٦
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة
I had a really disappointing experience at this hotel, mainly due to the staff’s attitude. From the moment we arrived, the service felt cold and unwelcoming. Instead of being helpful, the staff came across as dismissive and at times outright rude.
Hospitality is supposed to make guests feel comfortable, but this was the complete opposite. Simple questions were met with attitude, and it honestly made the stay stressful rather than enjoyable.
The location and hotel itself may be fine, but the way guests are treated matters much more — and unfortunately, this completely ruined the experience for me.
I would not return, and I hope management takes this seriously and works on improving customer service.
I suggest you find something else where
hala
أقام 3 ليالٍ في شهر أبريل عام 2026
