8/10
From the moment you enter, your stress dissipates as you see the blue silica waters and everyone walking around in spa
robes. Your host provides you with a personalized check-in and itinerary review along with a tour of the retreat and spa. It is critically important that you reach out DIRECTLY to the retreat to book activities, meals and spas services as they don’t seem to get Expedia messages. Also, check-in is 4pm or after or there is an early fee of $500 (the sister limited hotel w/private lagoon does not charge for an early check-in). Check-out is at 11am or a fee applies. I would recommend 2 nights to enjoy in full. This retreat has a private lagoon that you can enjoy after hours all well. There is a meditation room with a ceiling waterfall and fireplace room that is so calming along with the spa fully body ritual. I would highly recommend the floating massages. A once in a lifetime experience.
After you check-in you just need a bathing suit along w/robes and spa shoes they provide for the rest of your stay.
A must is a room with the lagoon view as you will have seen plenty of lava fields. The shower in the room is one of the best ever. The stocked mini refrigerator is a nice touch and it is restocked with turn down service. The bed needs to be firmer with softer sheets.
The breakfast was standard but eggs came out cold. The spa has nice food options for lunch. Moss is a safe and pricey Michelin star restaurant, enjoyed Ox and Dill way more.
Tricia
أقام ليلة واحدة (1) في شهر مايو عام 2025
