"The brasserie food was amazing in the restaurant but the service was terrible. We had a 40 minute wait between finishing our main and being offered a desert menu. The main problem was that we chose this hotel as it had a later check out time of 11am. However on approaching the hotel at 6pm we saw road closure signs starting at 9.30 the next morning for a half marathon. This meant that we had to leave at 9am to avoid the road closure or we would’ve been stuck at the hotel until 12.30pm. If we had...

"Check in was easy, big space, bathtub, really comfy bed, fridge, washing machine...it was great! Only issue was the satellite was a bit spotty and the street behind the building, Prince of Wales, seemed a bit run down. Quite a few boarded up places and noticed a sign for a"gentlemen's club". Ick. But it was just a short walk to the cathedral and market. "

"Lovely room and hotel. nice spa and gym and great quality food. Would return for sure!"

"The room was lovely and clean. The staff very friendly and the food was very good. Did have a slight issue with the bath, the water while showering didn't go down the drain.l"

"After a long day at the hospital we had decided not to travel to in the rain and dark so had booked this Hotel , so glad we did met by a lovely friendly young lady who welcomed us to the hotel , got our key and opened the door to a lovely large room on inspection it was clean and spacious checked bed sheets clean and felt just like home , mattress protector on which is a bonus not all hotels have these, the bathroom was fabulous you could eat off the floor the shower was a good size , the only...

"The room was lovely & clean. The staff were friendly & helpful. If we stay in Norwich again would definitely book here again. "

"Nice room close to the lcr and my daughters accommodation block - so perfect"

"Always warm and comfortable whenever I stay.. "