The beds are just terrible! Considering how much we pay, we definitively expected better sleep quality. The beds are small and there was no double beds at all. My 1 year old baby actually fell between the two beds in the middle of the night, and screamed herself awake. The sofa bed was even worse, my husband slept out there to give us more room, but the huge sofa turned into 2 TINY beds instead of a big one! Come on, if there is one thing a hotel guest is expecting from a hotel it is the sleep quality.
In addition to the bad value for money, the hotel missed to inform us of a 30-min block of the main street on the day of our departure. As it happens, it was the exact 30 min delay (very stressful for us with lots of luggage, a baby and seniors in the party) we needed to miss our bus to the airport in Málaga! I mean come on, if there is something you should be able to rely on with your hotel services, it is cleaningess (ok), sleep quality (aweful) and information (non existing).
