"We have stayed at the Marquis twice now. The amenities included is what brings us back. This year we were disappointed in the available tix included in the destination fee. The hop on/off was only available on certain days which did not cover Friday or Saturday. The wax museum and history museum was removed and nothing else was added. For a longer trip (4 days) we were not able to utilize this to its maximum. Other than that, we love the convenience of location to Times Sq, Broadway shows and...

"We arrived late in the evening after a nearly 4-hour technical flight issue delay on a long international flight. We booked the hotel assuming it was a quick & easy walk. We were confronted with huge signs stating pedestrian access was not possible and to use the shuttle service. Unfortunately, we had to search for more than 10 minutes just to find the tiny sign indicating the shuttle location (on the huge sign couldn't they have said WHERE to catch the shuttle?). We waited more than 30 minutes...

"Ok but not enamoured with the hotel."

"Problemas en el hotel "

"the staff was very rude, and not helpful at all, simply couldnt be bothered. had a small issue the staff made it worse by being rude and condescending, promised to make it right and made it worse..."

"Excellent customer service"

"Great room and quiet scenery Loved the peace "

"The room was clean , staff was Great Thank you "