"Our stay at the hotel was wonderful. We originally booked for only part of our trip, however we extended twice during our stay due to the high quality of service. Very accomodating, kind and helpful staff. Housekeeping was excellent with high attention to detail. Rooms were quiet, comfortable beds. Close to - convenience stores, public transport, a short walk to ueno park, direct train to airport. We look forward to staying again on our return."

"Smal, Small, Small. BUT very efficient lack of space to hang clothes, has a fridge and great lighting. Bed tight against the window wall. Our room was at the front and above the ever active road with busy noise all night. The staff were unbelievable. So kind and so helpful with absolutely everything. They were treasures. I wouldn’t stay here again as I would like more room to sit, turn around and have a little comfort time. "