Find all hotels by Red Roof Inn in Frederick, MD from SAR 233

"Too many kids literally running up and down the hall at night"

"Great stay "

"Clean, quiet room and good breakfast for a good price."

"I made a reservation three weeks in advance for a two-night stay at this hotel in Maryland, while traveling with my husband and three small children from New York. Expedia stated that I had until 6 a.m. to check in, so I notified the front desk through my cousin, who was checking in earlier. I arrived before midnight, but the clerk charged me an additional $221, claiming he didn’t see my booking. After exhausting delays and a six-hour drive, he told me they gave away my room for the second night. For the 2nd night they offered two small rooms, splitting my family, which was unacceptable. I ultimately decided to just stay the first night since we were so tired and it was after 12am. After a sleepless night and not being able to find another hotel in such short notice. I asked the front desk for the complimentary breakfast that was offered and informed them of my situation, yet again due to their mismanagement. I was then promised a full refund by a different front desk clerk, but ultimately, Expedia informed me that the hotel denied the full refund, offering only a partial one. This entire process cost me more money, separated me from my family, and left me deeply disappointed. I would never stay here again, nor recommend it to anyone, especially for a family trip. This level of disorganization and disregard for customers is unacceptable in today’s hospitality industry. (The $221 charge is also still pending on my credit card although it has been 5 days)"

"Very clean and comfortable hotel. Staff were also very nice and ready to assist. Location is also convenient and quiet. They have a breakfast for charge (a bit pricey and monotone), but fresh and good. Parking is free and plenty."

"Staff was kind and informative. Room was clean and a good size for a family of 4. Restaurant food was over priced and small portions. But the location was incredible and right in the middle of everything!"

"Breakfast was ok for a hotel breakfast. The hotel was nice and cozy. Staff was great. Would stay here again."

"Go"

"Clean room, very quiet, friendly staff."