"First time staying at the hotel as I normally stay in Inverness when visiting on business.
Only about 20-25 mins North of Inverness and easy to access.
Friendly welcome from the reception and was taken to room by the staff.
Room modern and looks to be recently revamped so it was spotless.
Had dinner and breakfast in the restaurant and both times staff were friendly and food was good standard.
Will use the hotel in future when in the area."
"The room was acceptable, the restaurant was fine, and most of the staff were pleasant (including the owner). The problem came when I asked for change for a 20 pound English note so I could leave a tip after I paid for dinner. The change I was given was Scottish currency. I was told that English currency was not available. And while it may have the same value as English currency, it is not readily accepted in other parts of the UK or in overseas territories. I had a bit of a disagreement over...
"Lift was not working but hotel did advise us ahead of stay which was nice, in case we wanted to switch. No A/C in hotel room, so it was a bit too warm and hard to sleep, even with a small fan. Otherwise, staff, hotel, room and grounds were lovely."
"Stayed here for a night before the flight back home. It was sufficient. The outside of the property is beautiful, but the inside needs some updating and maintenance. Breakfast was just alright. It is close to the airport, which is convenient. The place is clean, but looks like it hasn't been updated since the 1980's and some parts are a little rough like the carpet and dining hall roof, etc. The staff was friendly and was perfectly fine for a short stay."
"First it's not a castle hotel! We paid the premium to enjoy the scotish castle vibe, but there's none whatsoever. I booked via Expedia where the room was described have sea view - there was none, even worse, our room was on the ground floor far way from any other room, right next to parking lot. There was no castle vibe whatsoever, staff was friendly but quite short handed. There were drunk male group in the lobby chatting loudly and staff stayed away. Given the price paid, I'd give it 0 but to...