"There is never staff on site so we had to call repeatedly to check in, and were out of luck. if we needed something during the day. Pool was closed, no notice and not told to us before checking in, despite me telling them when making the reservation that we were swimming for my daughter's birthday. At one point our room keys quit working and we spent 45 mins trying to call someone, ended up calling non-emergency police because the hotel wouldn't take our calls. While waiting at the front desk,...
"There is never staff on site so we had to call repeatedly to check in, and were out of luck. if we needed something during the day. Pool was closed, no notice and not told to us before checking in, despite me telling them when making the reservation that we were swimming for my daughter's birthday. At one point our room keys quit working and we spent 45 mins trying to call someone, ended up calling non-emergency police because the hotel wouldn't take our calls. While waiting at the front desk,...
Maurissa