"Great location, large rooms for London "

"This hotel is dated but the staff and proximity to London’s theatre district more than made up for its lack of modernization. This is a grand old broad with new outfits - including a not so finished fitness center, pop up restaurant and lovely bar. "

"The staff is professional, courteous, warm and welcoming. The cleaning staff did a horrible job overall (they do not vacuum the rug under the table, they did not clean the bathroom properly, nor did they make the beds properly. Also, the sheets had clear visible signs of being unclean and they did not change the sheets. I believe that it's certain days that they change the sheets. Yuck!!! And this place is not cheap, so a big thumbs down to the cleaning staff. The food variety could be...