Find hotels near Faith, Terrebonne from SAR 290

"We chose to stay at Eagle Crest primarily because my partner is an avid golfer. Unfortunately, several aspects of our stay were disappointing. At check-in, neither front desk staff member appeared to be familiar with ADA requirements regarding service animals. I was told I would be charged a pet fee and placed in a pet-designated room, which is not appropriate for service animals. I asked them to clarify the policy and call me, but did not receive a response, though I assume they consulted with a manager. All hotel staff should be properly trained on service animal protocols to avoid situations like this. The room itself was outdated and poorly maintained. The coffee table and headboard were visibly worn and tattered, the soap caddy in the shower was rusted, and there was a hole in one of the bathroom doors. The toilet seat was visibly worn and soiled, and the shower was not clean (there were pubic hairs on the floor.) The TVs were quite old, though cable was available. Security and accessibility were also concerns. One of the middle entrances to our floor did not require a key card, and the card reader at the end of the building was not functioning. I noticed only one visible security camera on the property. One of the elevators was out of service, and the only way to reach the first floor was via stairs unless you walked to the far end of the building. This was manageable for me but would likely be very difficult for guests with mobility limitations. When we attempted to"

"We LOVE this place and are planning to return. EVERY detail for humans and dogs were thought of with utmost care. Seriously everything. Doggie bags, dog bowls, everything for the kitchen and laundry. We literally just needed clothes and food. The hot tub, the comfort of the place....made us feel right at home with the Doodles and my girls. Made this an EASY and special trip. Communication was ON POINT and we really enjoyed our stay. Definitely returning to this Den :)"

"The home was clean, well stocked and Joey was easy to reach and answered any questions we had quickly."

"Updated pans for cooking would be nice "

"We LOVED the setting! We have been doing a family get together/rental for 8 years and this place was our favorite. That being said, the house and some of the amenities were run down and in need of repairs. A handyman for a few days would fix the place up and make it a 10. When we arrived the kitchen was covered in a thick layer of black dust and the garbage cans were full (with no pick up the whole 6 day stay). If you would fix the little stuff it would be amazing! We did love the property and the layout of the house though and would rent it again for sure. Great place!"

"House was well stocked. Clean, and cozy. It has a great location! The upstairs tv with VHS was a hit for the kids who couldn’t get over the olden days tv! Would book again!"

"Check in and out was easy, was sad there was no football table for kiddos."

"Loved it! Great house and everything was quite comfortable."

"Excellent location in natural setting. Deer roaming in yard. Peaceful. Everything very clean. Host responds quickly to questions you may have."