4/10 Poor
Arlene, Wilsonville
24 September 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This did have basic service that you would expect with a 3 star hotel. We were a party of 6, with 3 rooms reserved for 3 nights. Granted, we were some of the last visitors for the season, just prior to closure, but I literally had to go begging coffee refills for the mornings, and the tea was not replenished. I finally located some at the front desk--since housekeeping was unable to locate. Also, had to beg for Kleenex--after the dispenser was left empty for two days.
The daily housekeeping service was a huge disappointment. The rooms were not made up until after 5:45 pm. The first day, I had just pulled the covers up on the bed in our room and the bed was then not freshly made that day.
The lobby was continually packed with visitors, and difficult to even find a place to sit. People were either waiting for a room, or had checked out and were waiting for a later flight. At any rate, it made the public areas very uninviting.
Arlene
Stayed 3 nights in Sep 2025