"Staff polite and helpful. Room was clean. Lived our view. Food was good. Only wish they had more options. Didn’t need a fancy dinner each night. "

"Hotel is based off of an older harbour theme. Looks pretty amazing inside and out, located right next to Yokohama metro as well."

"The room was clean, comfortable bed, with great temperature control. It was perfect for us two. If you have mobility issues, (walk with cane, crutches, walker) I would go with a bigger room. Great room. Outdoor entrance and lobby was very classy. It provided health supplies (brush, toothbrush , toothpaste, skincare products, tea, coffee) if needed. Staff was very kind and let us store luggage for an hour after we checked out and even called a cab for us. Highly recommend this hotel!!! Great...

"One of the best hotels we’ve stayed in Japan! we booked the quad room and our kids loved the bunk bed layout and it was nice to have a lounge area to hang in our room. Room was super clean, spacious and modern with Pjs provided. The onsen was a nice bonus as well as the complimentary yuzu cider drinks! We loved our stay and wish we booked for longer! "

"Staff was the best! I was struggling getting my suitcase in time and they were so helpful and helped me have a safe trip back! I am so so grateful! I hope to one day go back and thank them in person! "

"スタッフの対応は親切で、特に不満なし。お部屋もスタンダードでも広めで清潔感があり、アメニティも充実していました。また泊まりたいです。"

"ホテルのスタッフの方々や客室の居住生を含め,また帰りたくなるホテルです。"

"朝食のカフェのスタッフの方が、とても丁寧に接して下さって、朝を気分良くスタートすることが出来ました。また利用したいです。"