"Little disappointed our room was not ready at 3pm then as we were waiting staff without asking swapped our room for another we walked in to balloons a card to another person saying happy birthday and a bottle of wine in the fridge. This could have been a discussion as I had booked months ahead and got a room at the back of the building with absolutely no view at all. No conversation about the room change very disappointing. Bed was very comfortable and good water pressure."
"Little disappointed our room was not ready at 3pm then as we were waiting staff without asking swapped our room for another we walked in to balloons a card to another person saying happy birthday and a bottle of wine in the fridge. This could have been a discussion as I had booked months ahead and got a room at the back of the building with absolutely no view at all. No conversation about the room change very disappointing. Bed was very comfortable and good water pressure."
Kerry