"Mi experiencia en este hotel fue muy decepcionante. Durante mi estancia desaparecieron de mi equipaje tarjetas bancarias, dinero en efectivo y una prenda de vestir. Reporté el incidente inmediatamente al hotel, pero no recibí una copia formal del reporte que solicité. Además, después de bloquear mis tarjetas me quedé sin acceso a dinero y solicité ayuda con transporte, pero mi petición fue rechazada. Como huésped, esperaba mayor apoyo y preocupación por mi situación. También debo mencionar que...

"We had a great time. Very quiet and friendly place to be. Staff are excellent. Raul is the best butler. Very attentive. Always at our attention. Love this place. Clean rooms. Bralio is the best in staff. Love this guy for his generosity. 👍👍👍"

"Unfortunately, this birthday was one to forget. Absolutely zero went right. From time of arrival. Check in was 3 hours plus another hour to upgrade to premium service. Theres plenty of restaurants and bars all over the place, I poured out the first 6 drinks. As of lunch or dinner. If you go to the buffets, you’ll be able to eat, if you want to call it food! Besides myself, the entire family of 10 was in the bathroom more than at the beach. As of the restaurants, highly don’t recommend them. If...

"I had a wonderful stay! The room was very clean and comfortable. The staff was incredibly friendly and helpful throughout my visit."

"The hospitality and accommodations throughout my stay. The staff was very friendly with warm greetings. My room was very spacious and comfortable. I was very well pleased with my overall stay."

"Great service and wonderful staff. Amazing food and wonderful shows."

"Nice and cozy not big and long walks to get where your going"

"Great place and great people!"