Find all hotels by Relais & Chateaux in Durham

"This is a lovely hotel with great accommodation and facilities. I had booked a deluxe room and from the Expedia room information this room had AC. Unfortunately, when we got to our room it was very hot ( 31 degrees outside) and it didn't have AC. I went down to the reception desk with my proof of AC showing on that website. Apparently, this is an error!! They do have rooms with AC, but it was £10 extra ( Premium room). After a bit of discussion and the member of staff phoning a manager, we were upgraded for no extra charge ( just a pity it took a phone call). Expedia need to fix this error on their website. Overall, a lovely hotel to stay in."

"Frustrating parking is limited and they only have hotel rates at Q Park "

"Room was REALLY hot and Air Con unfortunately didn’t do much. We’ll still be back though as Food and Leisure facilities good"

"All good"

"Lovely hotel in a great location "

"Great hotel, great staff"

"Excellent stay, hotel was clean bed really comfortable and breakfast was delicious! Hotel is in a great location being right next to the station but close to bars and restaurants too "

"Beautiful hotel in a beautiful location on the quayside . Amazing cocktails too ! "

"Central, comfortable with an excellent breakfast and friendly staff. Would be happy to stay here again."