"We came to town for the Hills of Home festival, we have never stayed here but thought we would try it out because the pictures look great online. We checked in very paste at night, soon after getting in the room, my wife and son, who have asthma, both began experiencing breathing problems. The room was so dirty, in fact the dirtiest hotel room I’ve ever been in. I opened the drawer by the coffee bar where there was old food crumbs and a ton of dust, and the smell of dead mouse made me vomit. There were rat feces, a large amount, all over the floor around and behind the night stand in between the beds. There was dust a 1/2 inch thick on top of the armoire. The tub was gross. I could go on and on, but I won’t. Went to front desk and the lady was very nice, advised us since we booked third party they could not refund the money. I have not gotten my money returned and had to leave there and go find another place to stay at midnight. Straight disaster. Never, ever, again."
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