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Top Dracut Hotel Reviews

Crowne Plaza Boston - Woburn by IHG

Crowne Plaza Boston - Woburn by IHG

6/10 Okay
"Supposedly the computers were down for a couple of days so upon our arrival everything was hand written and they didn’t have my room ready. Even when I called earlier to say I would be late to check in. Arriving around 10:30 pm to check in my room wasn’t available. I had to wait 15 to 20 minutes to get a room. No offer for compensation. Supposedly they would give me the king bed I reserved prior but I was never contacted about the situation. I was there for my son’s graduation at Harvard so we had a full few days with no time to resolve the issue in our end. But no one reached out to us either. The next to last day before check out. There was a storm and the power went out. An hour later the fire alarm went off. I smelled smoke but was told by a guest that it was diesel fuel from the generators. We left to seek out breakfast and start our day. I tried calling to see if we had power yet around 6:30. No answer from front desk. So we just had to show up and hope for the best. The lights were on by 8 pm , the time we arrived back to the hotel. Afterwards we packed for our early check out the next morning. It was eventful to say the least but the esthetic were pleasing nonetheless."
Cecilia 4-night trip
Posted 9 hours ago
Crowne Plaza Boston - Woburn by IHG

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