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SAR 345
SAR 558 total
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4 Oct - 5 Oct
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Top Diss Hotel Reviews
The Westleton Crown
8/10 Good
"Everything was excellent apart from one issue: payment at check-in. I had my card saved on Google Pay, so when it came to paying for my room, I expected there to be a card reader available. In my experience, 9 times out of 10 hotels have a card machine available for this, and this hotel did have card readers in the bar and restaurant. Unfortunately, the member of staff dealing with my check-in made it very clear that my situation was an inconvenience to her. Rather than offering the option of using a card reader, she made a rather snide comment along the lines of, “How am I supposed to take your payment?” She appeared to expect me to physically provide my card so that she could manually enter the card details into her computer. What made this more frustrating was that on a previous occasion, when staying at the hotel with a colleague, the hotel had simply sent my colleague a payment link, which was a quick and straightforward way of resolving the issue. I appreciate that there may be procedures around taking payment, but the way this was handled was unnecessary and left me feeling uncomfortable. There were clearly other options available, whether using a card reader or simply sending a payment link as had been done previously. It’s a shame, as everything else about the hotel was very good. This interaction unfortunately put a dampener on an otherwise positive experience."
The Coach House Suffolk
10/10 Excellent
"Just back from a great three day stay. The staff were wonderful (special shout out to Mike who couldn't do enough for us and the lovely ladies in the bar/restaurant) We stayed in one of the coach house rooms with our dog and the whole hotel is very dog friendly (including the breakfast sausage served every morning) Lovely new facilities with great bathrooms and showers. We really enjoyed the food here too (a bit let down by the Sunday roast we've seen so many excellent reviews on, so must have had a unusual experience as it was quite dry, like it had been under a eat lamp for a while) certainly wouldn't put us off coming back again though. We would highly recommend and the staff were some of the best we've come across on our travels. Great location, with only a short drive to some great dog friendly beaches, so with the September sunshine, we got lots of steps in."
Park Farm Hotel & Leisure
10/10 Excellent
"Would highly recommend a visit hotel was amazing outstanding customer service staff were professional friendly and helpful and wanted to be there. Would definitely reurn"
Holiday Inn Norwich North by IHG
10/10 Excellent
"Excellent location, very clean with a great size room."
All Saints Resort
10/10 Excellent
"The staff was wonderful."
Marlborough Hotel
10/10 Excellent
"Front desk very helpful. Room was quite large"
Muthu Belstead Brook Hotel
10/10 Excellent
"Lovely atmosphere when going in and the staff were very polite and friendly"
Wellington Apartments
10/10 Excellent
"Very good apartment in excellent location. The beds were very comfortable and the kitchen was well fitted. It’s good to have the reception manned 24 hours. I shall go again."
The Scole Hotel
8/10 Good
"Staff very helpful although run off their feet, felt as though there were not enough staff. Rooms were pleasant and clean. Breakfast was odd, porridge on menu but not available for both days that we were there. Bread was also in limited supply and a tad mouldy."