"The member of the team that delivered my check-in process is a credit to the establishment. Unfortunately I did not catch her name, but she was efficient, informative, & relaxed. I received a free upgrade, and the room was excellent. Plenty of tea & coffee, a very large, very comfortable bed, spotlessly clean, and felt very secure. For the price I paid (£58) on a Saturday night it begs the question, why on earth would someone decide to stay at a Premier Inn, Travel-lodge etc. Really enjoyed...

"Brilliant hotel, wonderful breakfast, friendly efficient staff, rooms, service and ambience all first class."

"Great as usual :)"

"Room was clean and inviting, staff as always wre very polite and efficient "

"Great location. Apartments had everything you need and were warm and clean. Would definitely stay there again when visiting Brighton "

"What a fabulous place to stay. All the little touches to make one feel special. Staff fantastic and nothing was too much trouble. Love the colour schemes. All so restful and inviting. Rooms were sparkling and the food quite delicious. Dorking is very lucky to have such a wonderful place to stay/eat and relax "

"Very good"

"Lovely hotel, really welcoming, very professional. Would recommend."