"Very good customer service "

"Clean rooms. And the staff. Great Location "

"The room was lovely and clean; the amenities made it easy for us to enjoy our stay without venturing into the bitter cold; and every single person we met was kind, friendly, and helpful. We loved our time here and hope to come back!"

"Nice & clean"

"Incredible location. Clean, comfortable, luxury stay"

"Every single thing about my stay was 10/10. The kindness from the team, they went above and beyond to give me a great weekend! The room was stunning, so comfortable and clean. Wonderful ammenities. I don’t have a single complaint except for that I couldn’t stay more days! Can’t wait to come back to Detroit and Shinola hotel!"

"Great value for money"

"Breakfast was enjoyable."