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"Ok place"

"My husband and I stayed at Riu Palace Aquarelle in Montego Bay, Jamaica, August 2026, to celebrate his birthday. It was his first time in JA and my second, and overall, we had a great experience. Upon arrival, we were warmly welcomed, and all the staff we encountered were friendly and hospitable. A special shoutout to Shaniece at the front desk, who was professional, welcoming, and helpful. Our room was spacious, clean, and comfortable, with a king-size bed, sofa, balcony, and nice bathroom....

"Would not recommend at all: The service is zero stars. No one is attentive to you, barely want to interact with you. Its as off you need to tip them just to simply ask a question. Had the turn down service, requested for my jacuzzi to be cleaned before use. Staff cleaned it with a broom wrapped in plastic. DISGUSTING ! Food is zero stars. Especially if your from the islands the food is truly mediocre. Overall wouldn’t recommend. Worst vacation I have even spent. Especially celebrating a...

"The owners were very attentive; they accommodated our arrival time and gave us tips about the city—they were very kind. The house was beautiful, and the room was incredibly bright, featuring a terrace with an amazing view of the surrounding nature. The pool was clean, and the outdoor area, was stunning. The only thing that seemed disproportionate to me was the A/C fee—$50 per night struck me as excessive."

"A back home vibe as though I have met family"

"EVERYTHING WAS PERFECT"

"The host have great communication and easy to reach. I called him 2 AM in the morning and he answered."

"Wow. Great hotel I great area. Lovely room. Walking distance to many, many places. Sweet service in hotel bar and good breakfast there. Sooo glad we stayed there. Wish we'd had 14 days, not a mere 4."

"The staff (Chef Tony, Sandra, John’s, and Tifari) were great, they took such good care of us. My only constructive comment is that the lounge chairs by the pool all need to be replaced, as many of them are broken, also the kayak and paddle board should be replaced as they’ve seen better days."

"I didn't use the pool, Management was great!"