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"A wonderful hotel and an exceptional experience was marred by one of the worst breakfast experiences we can recall. Although we arrived in the dining area at 9:15am - still 45 minutes til the end of service, there was little left. No eggs or any side dish. No batter left for waffles. There weren’t even coffee cups til we asked for some more to be brought out. There was syrup on the floor, where it had been for at least half an hour prior, per reports of those who’d been there. Every...

"Clean and quiet stopover on a long drive. Kids loved the outdoor pool. Breakfast was good. Staff was great."

"Excellent property, convenient to all shopping and restaurants!"

"Staff was friendly."

"The space was in a great location and very quiet."

"The kids loved the pool and breakfast"

"Very good all around. No complaints except they can use better luggage carts. Some of them don't work properly. I would highly recommend."

"We had a very quiet room on the third floor, which made our stay especially relaxing. The staff was friendly, welcoming, and always helpful. Our room was spotless, and the bed was very comfortable. Breakfast started at 6:00 a.m. and offered a wide variety of both hot and cold options. Parking was convenient and easy. Overall, we had a very pleasant stay and would gladly return."

"Clean room and helpful staff"

"Make sure you get s room on the 3rd floor only"

"Nice staff. Great location next to SYR."

"Friendly staff, good breakfast and clean rooms! Very pleased with my stay :-)"

"I stayed at this hotel for one night while waiting for a flight, and unfortunately, it was not worth the money. The bed was uncomfortable, and the pillows were terrible. The room was freezing cold, and even after turning off the air conditioning, it remained cold for several hours. To make matters worse, the bed sheets had a noticeable odor that smelled like dogs and cigarette smoke. My room was located near an exit door, and every time someone used it, the door would slam loudly, making it...