Search Hotels in North Western Province

"It is a lovely property ans breakfaat spread is quite large. Staff are friendly byt could be better trained on small nuances. The last who checked us in vaguely indicated the direction of the room and we spent 10 minuted walki g up and down searching for it. When we asked for a la carte food options other than the I.suan restaurant they have, ot took me 20 minutes to get the front desk to admit that a la carte foid could be ordered at tje lounge bar as well. When i we t to the lounge bar it took another 15.minutrs if argument for them to agree that yes they would accept the irdr even when the food menu was clearly lying inthe counter top! With a bit of better training this place would be great"

"Room clean, overall level of tardiness elsewhere. Soulless atmosphere. Very slow checkin. Difficulty in accessing room..told to wait until they fixed it. Unnecessary prolonged discussion re airport transfer (we had it written as included). Some noise. Very poor breakfast (compared to other hotels we stayed at). Grounds nice, but dirt area around pool (viz not paved), tired looking room with checked curtains and small vanity area. Location is proximal to airport, however little else surrounding. Amenity of room poor (devices power point location of air con next to one side of bed), air con which blew right onto your face when sleeping). Overall definitely would not return."

"We didn't spend the night just a few hours before our flight home. "

"Friendly, courteous and ready to help staff. Great views from higher floors. And at the top floor, Pool and the bar with distance views of the Knuckles mountain range. Buffet meals were good and at my visit this time Indian themed, due to majority of visitors were Indian. This was my second visit. For me the price to quality of service ratio for Radisson is excellent. "

"Great stay and excellent service."

"When we checked in, the AC was not cooling, the bathroom mirror light was not working. They could not fix either of the two issues. They did not have spare bulb for the light. They tried to work on the AC and could just get it to work with minimum cooling which was not enough for Sri Lankan weather. There wasn't a single soap or other toiletries kept in the room. Had to search for the staff to get some soap bars. We stayed for 5 days and the there was no Housekeeping even for a single day. The only saving grace was the restaurant down below. The food was good but if you opt for included breakfast, they serve you a fixed menu every morning (Two slices of toast, two fried eggs, one sausage, little salad and tea/coffe). The location is good , walking distance from the beach."

" Was a good package type destination with coaches coming in from the airport. Nothing wrong with that but we had been staying in less busy Sri Lankan hotels prior to coming. No complaints but not really us."

"This is a historic hotel with a huge charm factor. My room was enormous with three balconies, and the staff was very welcoming and professional. I especially enjoyed tea and coffee in the outdoor private garden and pool area. The location was central and convenient. I always felt safe and welcomed. "

"Enjoyed the gym, pool (very warm), and the room was clean. Enjoyed the welcome drink, even if check-in seemed a tad slow. The service at the bar was also very slow, and we actually cancelled our order and went elsewhere for some food. Breakfast was superb and staff were friendly. "