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"I made a reservation at the hotel through Expedia and took a taxi to the property. Got there before 11 PM -- the hotel was dark and locked. I rang the buzzer. No staff came and opened the door so I left and had to find another hotel. I called Expedia and complained to them as well. The ad said they were open 24 hours clearly they're not plus the hotel is in a very sketchy area with questionable people on the streets not a good area thank you."

"All great"

"Todo genial la verdad, todo el personal muy servicial, y si necesitas alguna cosa de fuera del hotel, lease algun medicamento o lo que sea, se preocupan de conseguirtelo. Un 10 de 10"

"Everything was excellent."

"Hotel centrico, comodo y basico para espera por pocos dias. Mi critica constructiva es que a la recepción un poco mas de empatia en comunicación ser mas detallista al entregar información. Y convenios con app respetarlas"

"This hotel is located near downtown Cúcuta, and it was clean and quiet. The room was quite cozy and comfortable. The staff was very kind and service-oriented. The best thing to me was that I didn't hear anything from the street, so I could sleep peacefully. No doubt I will return to this hotel."

"Very well located, reception night and morning shift was excellent the check out receptionist was very uncomprehensive"

"Nunca llegué acá al hotel no es la dirección que sale acá y tampoco lo conseguí, deben mejorar eso"

"Excellent"

"Mal servicio del personal de limpieza"