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"Always love coming here"

"The bedrooms are nice: spacious, good bed/bedding and sizeable bathrooms. The spa and changing rooms are poorly planned and tired. Need maintenance! Inadequate lockers, peeling paint, cramped surroundings. Club Lounge is great with a generous cocktail hour (enough food for dinner, should you feel so inclined) but an underwhelming "afternoon tea" (a scone, basically). Breakfast in the main restaurant was generous but the staff were overwhelmed. Small examples: no cutlery, no proactive coffee...

"I have nothing to complain about. Perfect service."

"Shoutout to the breakfast team, who not only put a delicious spread every morning, with a variety of options (I absolutely loved the stir fried noodles and the mushrooms, as well as the freshly squeezed orange juice; delicious!), but also managed the space and guests with such ease and professionalism. Every morning, they show you to your seat (which is very convenient; no need to scramble for a seat), and they know whether or not you are staying there alone or as part of a group. Again, very...

"Room was very clean, loved the shower"

"Amazing hotel that displays the heritage and craftsmanship of the building whilst also offering a modern feel. The room was very spacious with a large window to the street below. The onsite restaurants such as The Palace where we had our included buffet breakfast each morning was amazing. The food selection was vast and of great quality. The waiters/waitresses were attentive and no job was made to feel too hard. Always asking if there was anything they could do. The hotel is perfectly...

"Ok , no good cleaning"

"Clean room and bathroom"

"Excellent location. Great ambiance. Superb bedding"

"Parking in the same building made easy with a car. Our room had no heating and only one thin blanket on the bed so very cold overnight.,"

"I like the clean room, the staff and the breakfast."

"Overall very good service"

"Location amazing service amazing. The only thing that made our stay perfect. The showers no pressure."

"Lovely property, would stay again, thank you"

"Staff was courteous, clear and helpful. The suite is clean, biggest and furniture is great (we were on level 27). Did not check out the swim nor the pool. Location is ideal for our intended stay."

"Great location with a reasonable rent! An eye catching view of Darling Harbour!"

"Quite dated. Rooms have quite a large lounge but bathroom and toilet are a little odd shaped separate in dated"

"💖"