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"Staff are helpful and friendly breakfast was great and plenty of selection "

"This is an excellent hotel. The staff is friendly and helpful. The rooms are up to date and comfortable. Breakfast buffet is well worth the price. Location in Providencia is near Tobalaba metro station, shopping at Costanera and MUT shopping centers, and several excellent independent restaurants."

"Access to airport "

"Ok "

"Amplia limpia Exclente baño Personal muy amable Servicio de trasporte al aeropuerto Super "

"Breakfast was outstanding! We bought food to cook, but our stove did not work. We had daily maid service. Filtered water was avaiable free of charge in the lobby. Very quiet and immaculate environment. We would stay there again!"

"Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out. "

"I don’t usually leave negative reviews, but this hotel was a big disappointment. From the moment you walk in, there is an unpleasant smell in the lobby. The chairs look dirty, as if people were standing on them, and the carpets are stained. The walls—especially near the elevators—are visibly dirty and poorly maintained. The room itself also had a bad smell and did not feel clean at all. What’s frustrating is that the hotel actually has potential—it seems relatively new—but it’s clearly not...

"This was a great location and the property was historic and well renovated."

"No desayune"

"The public restroom closed to the lobby was dirty and smelly,one of the toilets won’t flush.I told someone at the desk but nothing was done."

"Clean room with friendly staff. Some wear and tear could need some touching up but generally a very nice stay. Breakfast was very good."

"Barely acceptable. Definitely does not meet the criteria for a star hotel"

"Totalmente decepcionante … Si bien en la página dice aceptar mascotas, se aleja totalmente de lo pet friendly. El fee por mascota no está actualizado en las páginas (dice 75, en otro lugar 85 y finalmente fue 95 dólares) Al llegar te informan que la mascota no puede acceder al lugar del desayuno…cosa que no se especifica en NINGÚN lugar de la página web. Qué sentido tiene pagar un lugar para la mascota, si no puede acceder a la zona más básica del hotel que es el sector del desayuno?? Te dicen...

"Clean and spacious room "

"Fan"

"The room is very clean and breakfast is very good!"

"Excelent"

"Hotel se aprecia mejor en las fotos que en la realidad, priorizan espacios como terrazas y restaurant para eventos que huespedes. Aseo habitacion tarde, volvi a las 16:00 hrs y aún no realizaban limpieza, recepcion poco empatica, no hay estacionamiento fuera ni para recogida..no volvería.."