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"This is a great location to stay at if you are headed to La Union. Aureo is super close to being a 5 star review, they were just missing the little details that separate from "Good" to "Excellent". We had to ask for several items in our room that are basics (slippers, body soap, shampoo, extra towels). Once asked for, the staff responded immediately however we should not have had to ask for those things when booking a villa suite. Property is well maintained however there are still areas...

"رائعة"

"The hotel was clean and close to shopping and dining"

"The staff have great customer service skill especially the Front desk staff. Keep up the good work! Kudos to everyone at Hotel Mercante. We had a great stay. Vigan is a lovey place with rich history."

"It's our 2nd visit, staff are very warm and welcoming, hotel rooms are very clean,quiet and comfortable. Swimming pool and beautiful beach. Delicious food served at the restaurant. We will return."

"Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. "

"Pool Some amenities are not available like the obstacle pool"

"All good service.place is good.staff are good. Overall excellent,…"

"Staff are nice but the bathroom wasn’t properly maintained."

"This place was absolutely amazing me and my wife have travel all over the world to multiple countries and they went above and beyond to make my family feel welcome. One staff in particular named Patrick night shift would check in with my family every night to make sure we had the experience of a lifetime and give great info on sightseeing"

"Great"

"FIR doesn’t disappoint. I would definitely stay here again. Beautifully landscaped property, quaint indoors, friendly and helpful staff, excellent meals. Just perfect."

"Staff was very helpful and accommodating. Can use a mini fridge for the rooms."

"Picture didn’t align with room Room was sold on to others before we arrived while we booked 3 hrs in advance. Chaos in Booking system. New room was poor quality We asked for broom to clean floor ourselves Bathroom very small No hot water Person 5/6 had to sleep on matras on the ground while it is a 6 person room overpriced for what you get. Disappointing experience. Never had issues with agoda or hotels.com."

"Clean room and amenities, friendly staff, land tour was a great experience, the tourist guide is very friendly and helpful. Ocean view is amazing. My family enjoyed the pool and some resort activities like billiards and videoke. I wish there will be more choices of foods. Thank you Casa Almarenzo. See you again next time."