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"Our sink was stopped up and after letting them know it took nine hours to fix. It was a bit of a chaotic hotel with bags of laundry left in the hallways and lots of messes. Not a very special experience. Oh and the sink had two hot waters. No cold."

"We enjoyed our stay at the Hyatt. Brandon at the front desk was excellent, courteous, and made sure the one hiccup we had was corrected immediately. The beds were comfy and provided a good nights rest. Great location with easy walking access to many things. If I’m ever in the area again, I would definitely stay here."

"Ice machine was out on like 3 floors both above and below me, other than that everything was great!"

"The front desk staff was friendly, but not helpful in regards to directions as to where parking was, our room or that you needed to have your room key out to operate the elevator, I had to ask several questions to navigate this—usually not my experience, but I managed. I appreciated the security, but it took some getting used to to start. We had to find the pool for our kids on our own and it was fairly small, very dimly lit and FREEZING. The kids lasted a bit, but 0 adults went in unanimously...

"Beautiful hotel"

"Traffic was light during our long drive, so we arrived early. No rooms were available to check-in early (for a fee), so we sat in the lobby for 90min until just before check-in time. Fast forward, at check-in time housekeeping is still in a meeting. No rooms have been released, so please allow a few minutes (BTW - the receptionist was very pleasant). Meanwhile, one other couple arrived to check in and were told the same thing. They sit near us to wait. 10-15min later, our desk lady stops on...

"Nice staff and good rooms"

"Great place to stay with friendly staff. We’ve stayed here multiple times and it’s always clean."

"We didn't get maid service during a 2 night stay and ran out of towels the first night. The hotel was clean but scruffy in appearance."

"The hotel was very clean and staff nice. The breakfast was good as well."

"Fabulous hotel with fabulous staff! I would like to stay here every time I travel to Cincinnati."

"GO SOMEWHERE ELSE!!!. Were an average family, that is price conc"

"Clean and a good spot to stay with kids who always want to run around!"

"Nice rooms. Beautiful pool. Staff friendly & there to help."

"Room amenities were very average and pillow covers were brown colored and beds were not comfortable. And restroom was out of essentials. Staff were very good to interact."

"Close to stadium. Dominos down the street. Valet...love."

"Their parking is so expensive, and their guests' choice is only valet."

"rooms are good, breakfast was ok, nothing to complain, not the best but also not the worst."

"Convinient walkable location but no parking on site unless you vallet. Also no breakfast restaurant onsite, they have a nice coffee shop with to grab breakfast options. But i wish they had a proper order to cook sit down restaurant for breakfast. Room was big and spacious. Gym was good. Above average hotel"