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"Outstanding property, only enhanced by the customer care dedication. The woman at reception insisted on carrying our bags up a flight of stairs for us when I was capable of doing it myself. Additionally, I’ll spare all the details, but the hotel staff went above and beyond in helping us recover a bag that was lost in an Uber after our departure. They provided translated communication with the driver which proved to be key to recovering it. "

"Excellent hotel, great central location and very friendly staff at the reception. Highly recommend!"

"Everything was as expected Near the tram that took us directly to center and aiport ( very easy ) grocery walkable distance Loved my room and the staff is amazing "

"Chambre et lit très agréables ! Le concept eco est sympathique !"

"Great property, beautiful spa and relaxation pool. Staff were fantastic and Julie was a treasure with assistance and good local recommendations. "

"The hotel is modern and clean; our room was generous in size with a comfortable king-size bed. It is located within an easy walk (even with roller-luggage) of the St Jean rail station. However, it is absurdly difficult to identify the hotel when driving a car whose navigation system has the address. Better to park at the railway station and call the hotel desk for help."

"Great hotel. "

"The breakfast is very substantial with lots of fruits yogurts and nuts . Lovely fresly squeezed orange juice and fresh rolls and bread. Room very clean and cosy. Staff went above and beyond to make sure our stay was top notch. Especial mention to Estelle in the dining area and Justin on the front desk. Tram station right outside and train station ten minutes walk"

"Convenient location in the centre of Bordeaux. Comfortable room with good air con. Excellent staff who were all very friendly and helpful, always checking everything was ok with my stay and also providing useful recommendations for restaurants/cafes."

"Kjempefint sted, nært bra shoppingområde og fine restauranter. Hyggelig personale og god frokost. "

"Amazing staff and hotel. Clean, warm welcome and comfortable, luxurious premises. Lent us a blanket for a picnic to have a special moment! "

" Very friendly atmosphere "

"The immediate area is a bit bland but it is only a short walk to the older and more interesting part of the city. The building is new and very clean and quiet. The room was spotlessly clean and was very comfortable."

"Clean"