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"The staff and facilities were very good"

"Dès notre arrivée à l’hôtel en taxi vert incapable de transporter toutes nos valises, nous avons fait le trajet avec des bagages sur le siège arrière, payé 5000fca, et informé que notre chambre n’était pas prête alors que notre réservation était confirmée, pas d’excuses et nous avons été transféré dans une maison, sans wifi, et sans changement de drap, et sans ménage, j’ai pourtant prolongé jusqu’au 02/08 au lieu du 30 juillet que j’ai due payer 75000fca de la main à la main sans recevoir de...

"The attendants were very courteous and well-behaved. The service was great. "

"Ögleden sonraki erkek müdürü çok kaba ve itici idi. Sadece banyo havlusu veriliyor. Elbise dokaplarının içleri rezalet toz, yastık ların kılıfları olmasa kesinlikle başımızı koya mayız. Kahvaltı namına, tropikal meyve var, ne sebze, ve kaynamış yumurta nede peynir türleri yok. "

"Nice property"

"Dear Management On April 17, 2025, through your online booking link,  I made a reservation and paid with my Mastercard for a hotel room at Residence Yipene in Ouagadougou, Burkina Faso from April April 28 - May 4, 2025. Upon arrival in Burkina Faso, I was shocked that there was no such a hotel as advertised on booking site. The building was not in use.  I had to make other arrangements for my stay. I am therefore requesting a full refund of my paid reservation in the amount of 208,26 € Please...