4/10 سيّئ
WILLIAM
مسافر برفقة العائلة
٢٠٢٥ يونيو ٩
عناصر لم تنل الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
Right from the start, upon arrival for check-in, I faced a 25-minute wait just to get into the valet lane, only to find out that my truck couldn't be accommodated in the valet parking due to its size. I wondered why they couldn't simply drive it to the self-parking area instead. The hotel was notably busy, likely due to several business conferences happening over the weekend. However, the situation was exacerbated by the fact that I was assigned a room on the 10th floor and only one out of the four elevators was operational. Even more frustrating was that this sole working elevator had a malfunctioning button system that only allowed it to go up, stopping at every single floor on the way to the lobby, and it was restricted to carrying no more than eight people at a time. Given these experiences, coupled with the worn-out condition of the rooms and the outdated furnishings and lighting, I am inclined to avoid staying at this hotel in the future. To label such a place as a Hilton would be to tarnish the brand's reputation.
WILLIAM
أقام ليلتين (2) في شهر يونيو عام 2025
