"Drains were blocked and shower flooded half of the carpet room I stayed in. No one on reception and no after hour line so I had to sleep in a room with the gross smell of a soaking carpet
Got wet and almost slipped every time I went to the bathroom also
Other than that everything was great. No offer of compensation for the shower and drainage issue."
"Great view from the top floor - this used be a gem and with a bit of investment could be restored to it's former glory.
I was in the best room with a great view however the paint was peeling on the ceiling and the TV streaming didn't work.
Breakfast was ok.
Staff were fabulous and went above and beyond to support me and ensure I had a great stay"