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Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property
Hotel in Plano with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Candlewood Suites Dallas Plano East Richardson by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
Exterior
Exterior
Studio Suite | Down comforters, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is SAR 285
SAR 322 total
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Suite, 1 Queen Bed

Down comforters, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Down comforters, in-room safe, individually decorated

Studio Suite, 1 King Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down comforters, in-room safe, individually decorated

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Fridge, microwave, stovetop, dishwasher

Studio Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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includes taxes & fees
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About the neighborhood

Map
2401 E George Bush Highway, Plano, TX, 75074

What's nearby

  • CityLine - 2 min drive - 2.6 km
  • Eisemann Center for the Performing Arts - 4 min drive - 5.2 km
  • Curtis Culwell Center - 5 min drive - 7.1 km
  • University of Texas at Dallas - 6 min drive - 9.6 km
  • Plano Convention Center - 7 min drive - 10.7 km

Getting around

  • Bush Turnpike Station West - 3 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Burger King - ‬4 min walk

About this property

Candlewood Suites Dallas Plano East Richardson by IHG

Hotel near University of Texas at Dallas
Consider a stay at Candlewood Suites Dallas Plano East Richardson by IHG and take advantage of a terrace, dry cleaning/laundry services, and a 24-hour gym. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A front-desk safe, an elevator, and smoke-free premises
  • A TV in the lobby, barbecue grills, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 92 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch TVs with premium channels and DVD players
  • Wardrobes/closets, separate dining areas, and kitchens

Languages

English, Spanish

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Lobby

Echo Suites Dallas Plano/Richardson

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 85 reviews
The price is SAR 260
SAR 294 total
includes taxes & fees
22 Jun - 23 Jun
Echo Suites Dallas Plano/Richardson

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster
  • Waffle maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Plano East Richardson by IHG Hotel
Candlewood Suites Dallas Plano East Richardson by IHG Plano
Candlewood Suites Dallas Plano East Richardson an IHG Hotel

Frequently asked questions

Is Candlewood Suites Dallas Plano East Richardson by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Candlewood Suites Dallas Plano East Richardson by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites Dallas Plano East Richardson by IHG?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at Candlewood Suites Dallas Plano East Richardson by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Dallas Plano East Richardson by IHG located?

Situated in the business district, this hotel is 1.2 mi (2 km) from CityLine and within 3 mi (5 km) of ArtCentre of Plano and Collin Creek Mall. Eisemann Center for the Performing Arts and Breckinridge Park are also within 3 mi (5 km). Bush Turnpike Station West is 25 minutes by foot.

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Candlewood Suites Dallas Plano East Richardson by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 235 out of 486 reviews
Rating 8 - Good. 138 out of 486 reviews
Rating 6 - Okay. 48 out of 486 reviews
Rating 4 - Poor. 23 out of 486 reviews
Rating 2 - Terrible. 42 out of 486 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Appreciate the value of having a kitchen and complimentary laundry
Stayed 2 nights in May 2025

6/10

The property needs remodeling as far as new carpet and get ready of the cooking because of the smells And keep the A/C going in the hallways .
Stayed 2 nights in May 2025

8/10

Quiet and inexpensive. Front desk manager was very helpful.
Stayed 1 night in Dec 2024

10/10

Good place to stay
Stayed 1 night in Aug 2024

8/10

An ok place for the price.
Stayed 9 nights in Nov 2024

8/10

Quite location
Stayed 1 night in Nov 2024

6/10

Friendly staff and comfortable room. The hallways are dated and need updating.
Stayed 7 nights in Feb 2025

10/10

It was a great stay enjoyed myself
Stayed 5 nights in Jul 2024

10/10

Great place to stay for business trip!
Stayed 1 night in May 2024

10/10

The people were great. We had a nice time. Very nice hotel
Stayed 2 nights in Sep 2024

2/10

Unclean bathroom with clumps of hair and filthy broken bathroom shower with dirt rings - no floor Matts provided disgusting will never stay again
Stayed 1 night in Mar 2025

10/10

Property was very easy to find accessible off the highway. The hotel was clean and fresh and our room was available early. Check in was a breeze and the GM and front desk staff were truly the highlight. I will forever book this hotel. The kitchenette was very handy, cleaned and stocked well.
Stayed 1 night in Nov 2024

10/10

Staff was very friendly. Close to where I was working.
Stayed 1 night in Sep 2024

4/10

Worst experience I have had in months. The front did not have any extra towels during our 2 night stay, upon check in Friday night the front desk clerk was definately not the personality to greet guests. I asked him what was around for dinner and he told me "check out the coupons by the tv" that was in the lobby. Every front desk clerk should be able to recommend a few decent restaurants in the area based on the tupe of food and quality of food. Now the room was crap also. The bathroom sink did not drain, a hole in the sheetrock by the recliner and never had maid service to at least make the bed and get rid of the dirty towels once I finally rounded up clean ones. I miss the good old days having your room cleaned and made up fresh everyday. Definately would not be staying here again.
Stayed 2 nights in Jun 2025

8/10

This was a quiet property in the perfect location for the event we were attending.
Stayed 1 night in Mar 2024

10/10

Wonderful rooms and service.
Stayed 2 nights in Jan 2024

6/10

It was an average hotel
Stayed 1 night in Oct 2024

2/10

Rooms could have been cleaner
Stayed 1 night in Dec 2024

10/10

Location location location. I was on the third floor and didn’t hear any traffic or noise from outside. The rooms may appear outdated, but the bed was so comfy, the shower hot for a long shower, very clean and safe. I loved the staff. Not one or the five staff members I encountered seemed like they worked there, but more like you were welcomed there.
Stayed 1 night in Dec 2024

6/10

The hotel and room had a very weird smell. It was not pleasant.
Stayed 1 night in Feb 2025

10/10

Very helpful and friendly staff
Stayed 1 night in Sep 2023

2/10

The front desk person attitude was terrible… He is not accommodating and rude behavior.
Stayed 3 nights in Jan 2025

8/10

Hotel room is spacious, quiet, and comfortable- would be a very comfortable place for a longer term stay. Good location for our needs. Only issue was the elevator was broken for our overnight stay.
Stayed 1 night in May 2024

6/10

I've stayed here twice now and both times were ok. The two gripes that I have are 1) turning into/out of the parking lot onto the frontage road is difficult to say the least. It can be very dangerous. 2) I respect the fact that some folks like to cook in their rooms because eating out is expensive * but* with several different rooms cooking several different meals the hallways smell very unpleasant at times and the odors make it into my room. Something should be done about this. On the plus side, the room was clean,the bed was comfortable, and it was quiet. The hotel staff was very pleasant as well.
Stayed 3 nights in Feb 2025

10/10

Management was fab
Stayed 2 nights in Jan 2024