Find hotels near Custer House, Mandan from SAR 315

"Dirty room, hair in tub, floors not vacuumed, wrinkled bed sheets. Did not stay, left immediately "

"I absolutely loved their breakfast items and coffee choices. The bed was so fluffy soft and AC was mint. Staff was all so friendly and I will be staying here again when in Bismarck!!"

"Room was was great, location is awesome, walking distance to many places."

"👍"

"I was not given the room I had reserved 2 months in advance(reserved Feb 8, check-in the April 22nd, checkout April 26th). The room we were given was absolutely filthy. Dust, crumbs and garbage under both beds as well as the frames/boxsprings being broken. Gatherings of hair and food crumbs in the coners and along the walls. Ramen noodles and silly string behind the main door. Soda spray on the wall and light fixture above the sink. Stuff leaking out from the exposed side of the extremely loud heater/fan unit. The inside of the coffee maker was disgusting. The sliding door going out to the "balcony" had been previously broken and a piece of metal was screwed into the frame to "keep it from opening" but was still able to open and not secure. We asked about their dry cleaning service and were directed to a flyer taped on a desk that was in spanish(?) the phone number did not work. No ironing board in the room. Our cards to enter the room had to be "recharged" atleast 4 times, the batteries in the card reader on the door had to be replaced, the door itself stuck when trying to enter or exit the room (we were told that it was going to fixed on day 2 but it was not). There was no phone provided in our room. The hotel had what seemed like minimal directions at the hallways intersections which caused us to get lost mant times in the first 2 days. The reviews were better at the time I made the reservation but things obviously went downhill by the time we arrived for our stay. "

"Room was great, quiet too (including hester/a/c). The morning staff was excellent, the check-in guy was a bit off. Nice but a little rough around edges of words. The breakfast wasnt worth staying for us but they did offer a bunch. Bed was SO comfortable, the soaps were really nice too. Would definitely stay here again, definitely worth the money. "

"Front desk was unprofessional. Front desk could not find our reservation even though we had the receipt for paid room. No refund. Had to get a room at another hotel."

"Breakfast staff had an employee on one of the days that was compulsively rude and needed to be told several different times to leave our family alone. This resulted in that staff member spraying tables down and making sure the spray was hitting our family and food at the tables. Tried talking with management was told by a person at the desk they would talk to the employee. Submitted a complaint and received nothing back 6 days later. "

"That they was so helpful wiiith my husband being I’m a wheelchair"