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"They shut the elevators off but one long wait time to be able to get to your room.ice machines were broke.the pools were not very clean.not worth the price you pay for it"

"Beach view"

"Great"

"Todo me gustó."

"Clean room with weird smell. Great Air conditioning. Helpful staff."

"Staff was rude and not very helpful at all. Was on their phones mostly all the time."

"The location and price were great. The beds were comfortable. The shower pressure was strong. The front desk staff were friendly and helpful. My only complaints were: the bathroom floor wasn’t clean; and the carpeting was damp due to humidity."

"The room was very clean and huge. My cousin and I took our kids to see the Elmo live show and made a weekend out of it for a staycation. The room was spacious enough for our 2 children under 2 to play and have fun. The staff was very helpful and breakfast being included made things that much easier when traveling with children. We really enjoyed our stay so much and have been talking about it ever since."

"Our ac didn’t work. It was over 90 degrees."

"We had a 2 bedroom unit. There is no ceiling lights in the bedrooms. The 2 twin beds room had only a table lamp that was not very bright. The master king bedroom had 2 table lamps that did not provide adequate lighting. Many times, I went into another room with ceiling lights to be able to see better."

"My stay was excellent, staffing was great especially Pamela who work at the front desk,customer service was amazing. Breakfast was okay, need more choices."

"Room was clean. Breakfast was good. Had no issues with my stay. Tv menu options is limited but now a days most people stream on their devices so no problem for me. In all, it was a good 2 days stay. "

"Outdated, Tv not working, bathroom didn’t have, shampoo, one bath soap for a family of 4."

"The staff across the board were excellent! Very helpful and extremely courteous. Only issue is had was the parking garage and fees. Be prepared to have a 259 dollar hold on your card for that and damage fee that you should recieve back within a few buisness days"

"The area was very nice and quiet. The North end of the beach is very clean and great for small children. The pools were wonderful."

"Great location, great ocean view! Got to see dolphins in the morning. Great balcony with 2 chairs and a small table. Free Parking garage was helpful. The included breakfast was good. The staff was right on top of the breakfast area. Very clean area, they would come around and take dirty plates. They wiped down the tables right away and the chairs. Safe feeling in the hotel, keeping doors locked with needing to use your room key to access the building. Husband’s only complaint was shower...

"The room was bigger than expected. Location was great. Only complaint is our keys stopped working on day 2, we didn’t notice till 11pm when we got back for the day and we waited 10 minutes for someone at the front desk. A kitchen garbage can would have been a nice addition."

"Staff was exceptional and went out of their way to be helpfull."

"Clean room. Staff helpful. Recommend getting a room with the ocean view and balcony. Bar area is great. Valet’s are fast and helpful. Property could be maintained a bit better. Dirty furniture, carpet and stained pillows in reception area. Poorly maintained gates to enter pool area. Games outside in poor condition ie. Corn hole bags with no corn in them to play. Great location."