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"Great staff."

"Clean facilities, good AC. Ideal location on bus route. Meals were good, dinner and breakfast. Monica was very helpful. We travelled on to take a cruise and was able to store items until we returned."

"Perfect as a layover for the airport"

"We were very surprised how run down the room was - nothing like what the pictures showed online. Stained carpets, peeling walls, dead bugs in the lamps, old shampoo caps in the shower from the previous guests. The bedding seemed clean, but the beds were old and stained. The absolute breaking point was that there was absolutely no hot water in the shower (and absolutely no water pressure), and although we texted them repeatedly, no one did anything about it. There was no one at the front desk to...

"Does everything I need it to do"

"We chose this hotel because it was good value. Check-in was quick and, when we found our first room hadn't been cleaned properly, reception moved us immediately without any fuss. Unfortunately, the first room contained rubbish, a towel on the floor, and an unclean bathroom with an unflushed, stained toilet. The spa was disappointing. The hot tub was the highlight, but we were charged extra for towels and £5 for a locker, which wasn't made clear. The pool was very shallow, and the sauna and...

"The room was"

"Ahmed (Mohammed) was very very kind! I will say that he definitely upgraded me and treated me very well. I was the only one that have the working air conditioner out of the entire hotel. That is a positive but also negative as there should be an update done and air-conditioning should be included considering there was a heat wave when I was there. Another thing that irritated me was that they had a voicemail on their phone that said dinner went till 10 PM but when I got there by nine, the...

"This was a place that I used just to sleep for the night before an early flight home. It was very hot and didn’t have A/C however there were two fans provided. One thing to note is that due to the fans needing the outlets there was only a single outlet available for charging or other means. There was also only 1 USB port next to the bedside. Other than that it suited what I needed it for. Bed was comfortable"

"No negatives"

"Conveniently located Good for parking Nice size room Comfy bed"

"Just great - unique and cosy - the most comfortable bed ever"

"The staff was kind and welcoming. The rooms are not air conditioned and with the windows open, and the drapes open to let the air in, you do hear road noise and get early morning light. I was not able to sleep much because of the noise and light. Convenient airport shuttle for 15 pounds."

"This we place was great, me and my family only stayed 1 night to catch a flight the next day but honestly we could have stayed longer, everything you need and more and the garden is a blessing if you have young kids,"

"Fantastic hotel booked before early flight the next day, and was a great way to start the holiday"

"Excellent for an early flight with a 10-min indoor walk to the terminal. It is connected to the train station from London. The room is spacious and clean."