Hotel Riu Palace Costa Mujeres - All Inclusive offers crystal-clear waters, white sand beaches, and modern comforts. Enjoy five outdoor pools, Renova Spa treatments, and six international restaurants. Attentive staff arranges nearby water activities like scuba diving.
Located in Costa Mujeres, Hotel Riu Palace Costa Mujeres - All Inclusive is on the beach. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Traveling with kids? Consider Cancun Cultural House, or check out an event or a game at Beto Avila Baseball Stadium. Visit our Costa Mujeres travel guide
Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
What's nearby
Mujeres Beach
8 min drive - 7.8 km
El Meco Archaeological Site
12 min drive - 13.4 km
Playa Mujeres Golf Club
6 min drive - 6.4 km
Punta Sam Beach
10 min drive - 10.9 km
Punta Sam Ferry Terminal
10 min drive - 10.9 km
Getting around
Cancun Intl. Airport (CUN)
52 min drive
Restaurants
So Cal Gourmet Food Emporium
6 min drive
Grand Caribe
6 min drive
Kulinarium Riu Latino
7 min drive
The Shores Restaurant
5 min drive
Velvet
7 min drive
About this property
Hotel Riu Palace Costa Mujeres - All Inclusive
Upscale all-inclusive property by the ocean
A free breakfast buffet, free water park access, and 2 swim-up bars are just a few of the amenities provided at Hotel Riu Palace Costa Mujeres - All Inclusive. With a beachfront location, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in a massage, a manicure/pedicure, and a facial at Renova, the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. Fitness classes are offered at the 24-hour health club; other things to do include snorkeling, water skiing, and kayaking. Free in-room WiFi is available to all guests, along with 2 poolside bars and a grocery/convenience store.
You'll also find perks like:
5 outdoor pools along with a waterslide, 2 swim-up bars, and sun loungers
Free self parking
Limo/town car service, babysitting (surcharge), and a vending machine
Evening entertainment, a computer station, and a gift shop
Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 670 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
More amenities include:
Recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and separate tubs/showers
Flat-screen TVs with satellite channels
Separate sitting areas, coffee/tea makers, and ceiling fans
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and Ć la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkeling
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Water fitness
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 poolside bars
2 swim-up bars
6 bars/lounges
6 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Japan
Krystal
Roma
Spaces
Zarape
Things to do
24-hour health club
5 outdoor pools
Boat tours
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Kayaking
Outdoor pool (guest access)
Playground
Scuba diving
Snorkeling
Steam room
TV in common areas
Water skiing
Waterslide
Family friendly
5 outdoor pools
Babysitting (surcharge)
Free children's club
Free water park access
Grocery/convenience store
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Computer station
Outdoors
Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Full-service spa
Aromatherapy
Facials
Manicures/pedicures
Massage
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
1 building
100% renewable energy
5 floors
Art Deco architecture
At least 80% lighting from LEDs
Built in 2018
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 33.94 per person, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres
Frequently asked questions
Does Hotel Riu Palace Costa Mujeres - All Inclusive have a pool?
Yes, this property has 5 outdoor pools.
Is Hotel Riu Palace Costa Mujeres - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Riu Palace Costa Mujeres - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.
What time is check-out at Hotel Riu Palace Costa Mujeres - All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, aerobics classes, and more.
Where is Hotel Riu Palace Costa Mujeres - All Inclusive located?
Nestled on the beach, this Costa Mujeres property is within 6 mi (10 km) of Playa Mujeres Golf Club, Mujeres Beach, and Punta Sam Beach. El NiƱo Beach and Punta Sam Ferry Terminal are also within 9 mi (15 km).
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Reviews
Hotel Riu Palace Costa Mujeres - All Inclusive Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.0
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 820 out of 1336 reviews
10 - Excellent
820
Rating 8 - Good. 269 out of 1336 reviews
8 - Good
269
Rating 6 - Okay. 156 out of 1336 reviews
6 - Okay
156
Rating 4 - Poor. 43 out of 1336 reviews
4 - Poor
43
Rating 2 - Terrible. 48 out of 1336 reviews
2 - Terrible
48
Reviews
10/10 Excellent
Jason
4 February 2026
Liked: Cleanliness, amenities
very clean, great service, friendly staff. Great food.
We had a great time at this resort. Rooms are clean, staff is very friendly, service is great! The resort is beautiful with lots of green area, beach was clean, water beautiful turquoise. I enjoyed having palms on the beach instead of umbrellas. Food was delicious, variety is great even for picky eaters. Highly recommended!
Great place to stay, staff was great they where always on thereās toes to serve everyone. Nice in every way. N all the food was good that we got to taste..would definitely go back for a get away
The overall experience of the RIU PALACE COSTA MUJERES ALL-INCLUSIVE RESORT. Check-in was easy. The room was clean and spacious beautiful pool, beautiful grounds and well kept all the restaurants are exceptionally great. Iām checking in the groundskeepers, housekeeping, pool staff restaurants and servers is tremendous stellar. I would recommend this resort to anyone that is looking for a great experience in grand vacation.
Property is beautiful, there was a lot of people there but it never felt crowded. Th e rooms are very nice and the food options were excellent. We loved our stay
The room, pools, and other amenities were great, but the Riu Entertainment team, despite working extensive hours were always outstanding! In particular, Nacho and Alexis were great and we loved AquaFit!
We've stayed at the sister resort next door in the past and while we really enjoyed that visit as well, this one seemed a step up. The ocean front suites had prime views, always cleaned and immaculate, but the resort is large so be prepared to do a little walking. All staff we interacted with always had a helpful smile. Food was good, the buffet always had plentiful options that rotated frequently enough to always try something new.
The room was clean ,stocked, and the showers were amazing. Loved the beach access. Bed was hard and caused me to wake up painful. Many of the staff provided inaccurate information on locations on the property, like the spa and certain restaurants. Food was tasty but most of the entrees were lukewarm.
Hotel is nice and nice selection of alcohol for all inclusive, much better than expected especially compared to other all inclusives Iāve stayed at. There were far more children than I expected especially babies and toddlers. I think the bed was the worst. There were so many springs in the bed that after 4 days I have the worst backache.
Clean rooms, property was immaculate. The salt water pools were amazing. The only comcern, was we were in what I assume were the budget rooms, on the lowest level, and the noise was so loud each morning-early- when people rolled bags up and down the tiled halls- we were up by 6:30- need soundproofing from halls! Everything 3lse was great!
Groundskeepers keeps the grounds manicured The staff is constantly cleaning the walkways, the rooms, common areas and the staff is always there to help you. RIU PALACE COSTA MUJERES IS IMMACULATE!. The servers in the dining areas as well as the pool area are always there to help you I would recommend this to anyone that wants a great rememberable vacation