10/10 ممتاز
Anca
مسافر برفقة العائلة
٢٠٢٥ يونيو ١٠
عناصر نالت الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
This is by far one of the most beautiful places I have ever been to (and I am a frequent traveller). The nature is outstanding and they really take care of the outdoor surroundings.
The hotel itself is not a 5* one, I would say a 4* (the main building needs a bit refreshed to get a 5* status), and the staff needs a bit more training for that to be credited 5*.
While we had an amazing experience and a wonderful welcome that we very much appreciated (a birthday cake and champagne upon arrival), there were tiny aspects that made me see why itțs not at 5* yet. Some of the staff in the breakfast/dining area were kind of rude (because at the start of breakfast there were not enough staff and those present were running around quite stressed). On our last day we had to leave early to the airport and we did not know that we had to book an early breakfast so we were there at 07:20 (the breakfast starts at 07:30 - very late for such a resort with so many people!) and even though most of the food was displayed and we told them that we did not know about the booking of an early breakfast we were shouted at that we should not touch the food. This kind of attitude is incompatible with any hotel rated 4* and above..
I would say book the hotel for its nature, for the beach, for the absolutely fantastic surroundings, but do not expect it to be a perfect 5* hotel.
Anca
أقام ليلتين (2) في شهر يونيو عام 2025