"Checkin was a wait while clerk chatted with previous customer 15 minutes after they checked in not finding they were keeping next 2 customers waiting needlessly."
"The staff person on duty at check in was unprofessional to say the least. The morning guy the next day was everything I would have expected, well groomed, welcoming and cheerful. 180 degrees difference which colored our experience. The hotel is somewhat dated but the room was comfortable and clean"