Travelers can relax in comfort after visiting the nearby Wallraf-Richartz Museum, with rejuvenating treatments at SPA Pullman and attentive staff assistance.
Pullman Cologne, near Old Market, offers a sophisticated retreat. Guests can book rejuvenating treatments at SPA Pullman, use practical laundry services, get help from multilingual staff, and connect with complimentary in-room WiFi.
Located in Innenstadt, a neighborhood in Cologne, Pullman Cologne is in the entertainment district and near a metro station. Wallraf-Richartz Museum and Palladium are cultural highlights, and travelers looking to shop may want to visit Old Market. Traveling with kids? Make time for Cologne Zoo, or check out an event or a game at RheinEnergieStadion. Visit our Cologne travel guide
Helenenstr. 14, Cologne, NW, 50667
What's nearby
Neumarkt
6 min walk - 0.5 km
Old Market
12 min walk - 1.0 km
Cologne Cathedral
12 min walk - 1.1 km
City Hall
13 min walk - 1.2 km
Friesenplatz
4 min walk - 0.4 km
Getting around
Friesenplatz U-Bahn
6 min walk
Cologne West Station
12 min walk
Cologne - Bonn Airport (CGN)
19 min drive
Restaurants
LAB12
1 min walk
e.l.f.
2 min walk
Babylon Sauna
1 min walk
Café Extrablatt
3 min walk
Copenhagen Coffee Lab
3 min walk
About this property
Pullman Cologne
Luxury family-friendly hotel near Old Market
Located close to Wallraf-Richartz Museum and Romano-Germanic Museum, Pullman Cologne provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a facial, a massage, and a body treatment at Spa Pullman, the onsite spa. Free in-room WiFi is available to all guests, along with a gym and a conference center.
Other perks include:
Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
Babysitting (surcharge), luggage storage, and a 24-hour front desk
Smoke-free premises, 16 meeting rooms, and an elevator
Guest reviews say great things about the helpful staff
Room features
All 275 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
Childcare services and free infant beds
LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and tubs or showers
Flat-screen TVs with satellite channels
Wardrobes/closets, electric kettles, and daily housekeeping
Similar properties
Lindner Hotel Cologne City Plaza, part of JdV by Hyatt
Lindner Hotel Cologne City Plaza, part of JdV by Hyatt
Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Self parking on site (EUR 29 per night)
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
A bar/lounge
A restaurant
Restaurants on site
d.light
e.l.f.
LAB12
Things to do
Full-service spa
Gym
Family friendly
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
16 meeting rooms
Conference center
Outdoors
Terrace
Full-service spa
Facials
Massage
Sauna
Spa open daily
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
More
12 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1971
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Free crib
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
Flat-screen TV with satellite channels
Pay movies
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from December 1 2026 to January 28 2028 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
Bar/Lounge
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 28 per person
Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
Self parking fee: EUR 29 per night
Pet fee: EUR 18 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Property is also known as
Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne
Frequently asked questions
Is Pullman Cologne pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Pullman Cologne?
As of 6 Rabiʻ I 2026, prices found for a 1-night stay for 2 adults at Pullman Cologne on 29 Rabiʻ I 2026 start from SAR 376, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 29 per night.
What time is check-in at Pullman Cologne?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Pullman Cologne?
Check-out is at noon.
Where is Pullman Cologne located?
This family-friendly Cologne hotel is located in the entertainment district, within a 15-minute walk of Wallraf-Richartz Museum, Old Market, and Romano-Germanic Museum. City Hall and Great St. Martin Church are also within 1 mi (2 km). Friesenplatz U-Bahn is 6 minutes by foot and Appellhofplatz Breite Strasse U-Bahn is 7 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Pullman Cologne Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room was brilliant! Everything we needed! The hotel was located close enough to the main town, but far enough outside that it wasn't too busy, and was easy to find. Loved the complimentary bottles of water, cola, and apple juice. Bed was huge and comfy! Overall a fab stay! Bit gutted that we couldn't go the the cocktail bar on the top floor as it closes in January, but I guess we'll just have to come back to try it!
Everyone we came in contact with there was super courteous, kind, and helpful. Food was delicious at the restaurant and cleaning crew was nice and neat!
Rooms were comfortable with good shower pressure. It was disapointing that the Sauna hours were limited to 5pm -10pm during the weekdays. This is unreasonable, as guests cannot access the Sauna during the day
The Hotel is situated in an ideal position to walk to the Dom the City Centre and the waterfront (we visited for the Xmas Markets and it was easy to get to all 8), Staff were very courteous and the breakfast was excellent. The room was clean and well appointed but the bathroom was a little tired with a cracked glass top next to the wash basin area and scruffy silicon on the shower cubicle.
Overall stay was good. Hotel was clean, room was great with descent size.
Breakfast selection is limited however. Could use some improvements in that area.
Fatoumata
Stayed 2 nights in Oct 2025
8/10 Good
Volkan
11 November 2025
Liked: Cleanliness, staff & service, amenities
Very clean and comfortable room. However, my room's window faced to general ventilation of hotel and too much noise came from
Our family loved our superior rooms, with their great ammenities, free water/juice/coffee/tea, and super comfortable beds. The buffet breakfast surpassed all expectations. This place is a total gem, with great staff.
Really nice hotel! Room was huge and clean, bed was comfortable and also really big
Had a lovely view of the cathedral, and the hotel was in a good location - would recommend!